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BurnMac's head office staff, with many years of combined industry experience, is a valuable source of information for all franchisees; assisting them with the daily operations, development and growth of their franchise businesses. We take our Mission statement seriously at head office “FOCUSED ON YOUR SUCCESS”  

Administrative support - We answer your phones for you and relay the information to you through the Internet, via your alphanumeric pager. This gives you the time to work on your business rather than in it and still have that professional first impression with your customers at a fraction of the cost of hiring your own customer service rep.


Telephone conferencing - We have scheduled times every week during your first year in business to assist you in the day to day operation of your business, go over any areas of opportunity and to give you support. Also we are available 5 days a week through our Toll Free line to answer any question that need answered in between weekly calls.

Franchise Meetings and Conferences - A yearly conference gets us together to recognize our accomplishment and give us time to reflect on our individual self-achievements. It is also a time to bring in outside experts to keep us fresh and alive with new energies. We encourage and set up support of other BurnMac franchises to network with.

On Site Visits - On site visits by head office staff provides assistance to each franchisee and maintains uniform quality control throughout the BurnMac network.

Trends - BurnMac Service’s head office staff monitor industry trends and recommend procedures and practices to maximize the franchisees profits and competitiveness within the industry. We are not a follower but a leader.




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